• We take great care
packaging every item to ensure safe quality shipping.
• We ship UPS/USPS
depending on your location and at our discretion.
• Most shipments are sent
out within 1 business day after payment is confirmed or cleared, unless stated
otherwise in the listing.
• Please make sure to provide the correct
shipping address when placing your order, orders can only be shipped out to
the confirmed shipping address provided by eBay.
• Packages are not shipped
on Saturday or Sunday. Transit time varies and vary by carrier, we cannot
control delays caused by carriers.
• Shipping time provided by eBay is an
estimation and is not guaranteed. Also subject to change especially during
• Orders shipping to Hawaii, Puerto Rico, Guam or Alaska may
not select the Free Shipping option for this item, if free shipping is
selected for one of these destinations we reserve the right to cancel your
• We offer a 30 day return
policy on all items. (unless stated otherwise in the listing)
• All returns must be in
original condition and must include the original packaging and content in
• Returns must be packed in proper packaging to avoid damage to the
item or it original packaging.
• For any return request please contact our
Customer Support by eBay Messages and you will be assigned an RMA number and
instructions on how to proceed with your return.
• 10% restocking fee may
• Please allow 3-5 business days after we recieve your package to
process your return.
• Any returns that violate this return policy will not
be accepted and will be sent back at customers expense.
• We take joy in helping you get the gear you want at at the
price you need!
• Please don’t hesitate to contact us with any questions or
can contact via ebay message using the “ask a question” link below. (Please
allow 1-3 business days to receive a response, response time may change during
peak periods.) or you can call Altatac Customer Service at (323)-402-6554
Monday-Friday 9am-5:00pm PST excluding holidays
• Please note that
most of the product images and description are provided to us by the
manufacturer and sometimes do not represent the exact color, size, style or
other option of the actual item.